Privacy Policy

1. Introduction

Binatene ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our barbershop or use our services in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (phone number, email address)
• Appointment history and preferences
• Payment information (processed securely through third-party processors)
• Communication records with our establishment
• Hair and scalp condition information relevant to services

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Website usage data and preferences
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing and improving our barbering services
• Scheduling and managing appointments
• Processing payments and maintaining financial records
• Communicating with you about services and appointments
• Ensuring health and safety compliance
• Marketing communications (with your consent)
• Legal compliance and business operations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With your explicit consent
• With service providers who assist in our operations (payment processors, appointment systems)
• When required by law or legal process
• To protect our rights, property, or safety, or that of others

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Secure storage of physical and digital records
• Regular staff training on privacy practices
• Encrypted transmission of sensitive data
• Limited access to personal information on a need-to-know basis

6. Your Rights

Under Canadian privacy law, you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Withdraw consent for marketing communications
• Request deletion of your information (subject to legal requirements)
• File a complaint with privacy authorities

7. Cookies and Website Analytics

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser. We may use Google Analytics or similar services to understand website usage, always in compliance with privacy regulations.

8. Google Ads Policy Compliance

Our data collection and advertising practices comply with Google Ads policies. We do not collect sensitive personal information for advertising purposes and ensure all marketing practices meet applicable standards.

9. Retention Period

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Client records are typically maintained for 7 years as required by business and tax regulations.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website with an updated revision date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: